The Rules of the House: How the Lussurio Terms Work

These terms set the frame for every account with us: what the rules cover, what we expect from a player, what a player can expect from us, and how the frame itself changes over time. Promotions follow their own terms beside this frame, and the pages that describe our games describe the product rather than an extra promise.

How We Change These Terms

We revise the terms as the product changes, publish the new version in the account, and give notice where a rule requires it. A player who keeps using the account after the notice has accepted the revised frame; a player who does not accept it can close the account instead, and our support team processes that closure without a debate.

Accuracy, Offers and Their Limits

  • Product pages describe features and figures as they stand when we publish them.
  • Offers, limits and game availability can change within a promotion’s own life cycle.
  • Where a promotion runs on its own terms, those terms decide over these pages.
  • The account screens always show the current figures for your own account.

Promotions Live Under Their Own Terms

Our welcome pack, daily and weekly cashbacks, the 7 Days of Luck marathon and the referral rewards each carry their own rules: wagering bases, time windows, maximum bets and caps. We state those rules on the promotion itself; a bonus claimed is a bonus accepted, so the offer page is the contract for the offer and this frame only fills its gaps.

What the Rules Cover

The Account Relationship the Terms Govern

The terms cover opening, using and closing an account: the sign-up form, the currency choice, the security settings including two-factor login, and the checks that precede a first payout.

The product around the account

They also cover the lobby, the cashier, the support routes and the published policies on privacy, cookies, bonuses, disputes and risk warnings, each of which works beside these terms rather than under them.

What We Ask of a Player

  • Give accurate sign-up details and keep them current as life moves.
  • Guard the account credentials and use the two-factor setting we offer.
  • Play only with your own funds and follow the bonus rules of any offer you claim.
  • Respect the limits you set and the rules of each game you open.

How Liability Is Limited

  • We provide the service as a gaming product, not as an investment or an income route.
  • Losses that follow from play itself stay where they land, with the player.
  • A payment route chosen by the player carries its provider’s own performance.
  • Where the law admits no limit on a kind of liability, that kind sits outside this limitation.

Use We Accept and Refuse

Accepted on the accountRefused on the account
One account per person, played for personal entertainmentSecond and shared accounts, played for other people
Payment routes registered to the account holderRoutes borrowed from another person
Play within the limits and rules publishedAttempts to abuse a bonus outside its own terms
Questions and disputes through our support routesPressure, threats or abuse towards our agents